Terms & Conditions – Magnum Hotel & Resort, Batakundi
Welcome to Magnum Hotel & Resort, Batakundi. These Terms and Conditions govern your use of our website, facilities, and services. By accessing our site or making a reservation, you agree to comply with and be bound by these terms. Please read them carefully.
1. Reservations & Bookings
- All reservations are subject to availability and confirmation.
- To confirm a booking, guests may be required to provide personal information and payment details.
- Rates are subject to change without prior notice, especially during peak seasons or holidays.
- A valid ID or passport is required at check-in for verification.
2. Check-In / Check-Out Policy
- Check-in time: 2:00 PM
- Check-out time: 12:00 PM
- Early check-in and late check-out are subject to availability and may incur additional charges.
3. Payment Policy
- Full or partial payment may be required at the time of booking, depending on the package or offer.
- Accepted payment methods include cash, bank transfer, and major credit/debit cards.
- In case of non-payment or declined payment, the hotel reserves the right to cancel the booking.
4. Cancellation & Refund Policy
- Cancellations made 48 hours prior to the check-in date will be eligible for a full refund.
- Cancellations within 48 hours or no-shows may result in no refund.
- Refunds, if applicable, will be processed within 7–10 business days.
5. Guest Responsibilities
- Guests are responsible for their belongings. The hotel is not liable for any loss or theft.
- Damage to hotel property caused by the guest will be charged accordingly.
- Guests must respect hotel rules, staff, and other guests during their stay.
- Illegal or disruptive behavior will result in eviction without refund.
6. Use of Website
- You agree not to misuse or attempt to harm the website, its server, or its services.
- You may not use the website for unauthorized commercial purposes.
- Any feedback or suggestions submitted to the website may be used by Magnum Hotel without compensation or obligation.
7. Privacy
- Your privacy is important to us. We collect and use your data in accordance with our Privacy Policy.
- By using our services or booking through the website, you consent to our data practices.
8. Children & Extra Guests
- Children under 12 may stay free with existing bedding, unless otherwise stated.
- Additional guests may incur extra charges, including for mattresses or breakfast.
9. Force Majeure
- Magnum Hotel & Resort is not responsible for any cancellation, delay, or damage due to circumstances beyond its control (e.g., natural disasters, strikes, political unrest).
10. Amendments
- Magnum Hotel reserves the right to modify these terms at any time. Changes will be posted on this page, and continued use of our services implies acceptance.
11. Legal Jurisdiction
- These terms shall be governed by the laws of Pakistan, and any disputes shall be resolved under local jurisdiction in Mansehra District (or applicable region).